Paddypower Bangladesh – Privacy Policy & Protection of Your Data

Paddypower Bangladesh only collects your information when you voluntarily register on our platform, place a bet, or get in touch with us. We never collect your data without your knowledge.

The main ways we collect information are:

• Information you provide directly in the registration form (name, phone number, date of birth).
• Identity document information submitted during KYC verification.
• Transaction-related information at the time of deposits and withdrawals.
• Data related to your activity on the platform (betting history, login times).
• Information you provide when contacting our support team.
• Information collected automatically via cookies and session data.

Paddypower only retains information that is strictly necessary to provide our services — we never collect unnecessary or excessive data.

Paddypower uses your information only for specific, legitimate purposes — we never use it for anything beyond that.

• To create and manage your account.
• To deliver betting services smoothly and reliably.
• To process payments and verify transactions.
• To keep your account secure and prevent fraud.
• To complete age verification and the KYC process.
• To comply with legal and regulatory obligations.
• To contact you about important matters such as offers and security alerts.
• To improve our services and resolve technical issues.

We do not use your information to send unsolicited advertisements. You can opt out of promotional messages at any time.

Paddypower never sells your personal data. However, limited information may need to be shared with trusted partners to operate our services.

• Payment provider: Only the information necessary to verify transactions with Mobile Pay, Nagad, and Rocket.
• Security provider: Certain technical information used to assist with fraud detection.
• Legal Authorities: Only when legally compelled to do so by a valid legal order or investigation.

Paddypower uses cookies on its website to enhance your browsing experience and save you the hassle of logging in every time.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: To understand which parts of the platform are used most — fully anonymised.

You can delete cookies or stop accepting new ones at any time through your browser settings. However, this may affect the functionality of certain features.

Paddypower retains your data only for as long as necessary. Keeping certain information for a period after account closure is a legal obligation.

• All data is retained for the duration your account remains active.
• After account closure, financial transaction records are retained for up to 5 years (as required by law).
• KYC documents may be retained for up to 3 years after account closure.
• Login and activity logs are retained for a maximum of 1 year.
• Once the required retention period has passed, data is securely deleted.

Paddypower believes you have full ownership of your personal data. Your key rights are outlined below:

To exercise any of your rights support@paddypower-bd.com Contact us by email. We aim to respond within 30 working days.

Paddypower does not collect information from anyone under 18, and minors are not permitted to use the platform. Age is verified at registration, and KYC may be requested if there is any doubt.

Paddypower uses industry-leading security technology to keep your data safe. Our security team monitors all systems around the clock, 24 hours a day.

• TLS 1.3 and 256-bit AES encryption across all communications.
• Regular third-party security audits and penetration testing.
• Multi-layer firewall and DDoS protection.
• Automatic account lock triggered upon detection of suspicious login activity.
• Staff access to data is strictly limited and logged at all times.

Please note, however, that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• Email: support@paddypower-bd.com
• Live Chat: Available 24/7 once you log in to the platform.

Paddypower reserves the right to update this Privacy Policy at any time. If changes are made, a notice will be posted on the platform and the updated date will be reflected on this page. Continued use of the platform after the new policy takes effect constitutes your acceptance of it.